Terms & Conditions

Welcome to Milan Silk & Sarees. These Terms & Conditions govern your use of our online store milansilkandsarees.com and related services. By accessing or using our Website, you agree to be legally bound by these terms.

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of Terms & Conditions. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific terms you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions.

Terms & Conditions - the basics

Having said that, Terms and Conditions (“T&C”) are a set of legally binding terms defined by you, as the owner of this website. The T&C set forth the legal boundaries governing the activities of the website visitors, or your customers, while they visit or engage with this website. The T&C are meant to establish the legal relationship between the site visitors and you as the website owner.

T&C should be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires T&C that are different from the T&C of a website only providing information (like a blog, a landing page, and so on).

T&C provide you as the website owner the ability to protect yourself from potential legal exposure, but this may differ from jurisdiction to jurisdiction, so make sure to receive local legal advice if you are trying to protect yourself from legal exposure.

What to include in the T&C document

Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much much more.

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.

Terms & Conditions

Legal Agreement

This is a legally binding agreement between you and Milan Silk & Sarees. This agreement is an electronic record under the Information Technology Act, 2000 and related Indian regulations. No physical or digital signature is required for this contract. Continued use of the Website after changes means you accept updated terms.

Eligibility

Only persons resident in India may use this Website to make purchases.
You must be at least 18 years old and capable of forming a legal contract under Indian law.

Account & Registration

You may register for an account to place orders and track them.
You agree to provide accurate and current information when creating an account and to maintain the security of your login credentials.

Product Information & Availability

All product descriptions and images are attempts to accurately represent the item but may vary slightly in colour or appearance due to screen differences.
Products are subject to availability; some items may become unavailable after an order is placed.

Price & Payment

All prices are in Indian Rupees (INR) and may include applicable taxes unless stated otherwise at checkout.
Prices and offers may change without notice before order confirmation.
Payment methods include UPI, credit/debit cards, net banking, or others supported by the Website.

Order Acceptance & Contract

When you place an order, it is an offer to purchase the products under these Terms.
We may accept or reject orders at our discretion. A contract is formed only when you receive an order confirmation email and payment is successfully processed.

Delivery

Delivery is offered only within India.
Estimated delivery timelines are provided for guidance only and are not guaranteed.
Risk of loss or damage to products transfers to you upon delivery.

Cancellation

If an order is cancelled by us after payment but before shipment (for example, due to stock issues), you will receive a full refund.

Returns & Refunds

Please refer to our Return & Refund Policy for details.
Only eligible products returned within the specified time and condition will be accepted for refund or exchange.

Intellectual Property

All content — including images, logos, text, designs — on this Website is owned or licensed by Milan Silk & Sarees. You may not copy or reuse it without permission.